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I have finally received all of the United Airlines bonus miles that were due to me by switching my electric company to Reliant Energy. My frustration level had risen in recent weeks because the miles were to be deposited within 10 weeks. It is a moot point now because the miles were credited to my account as of five days ago.
Thanks to the Reliant Energy phone agent for completing the claim for me. If she had not done it, there is no telling how long I would have waited for the miles. The 15,000 United Airlines miles are good for a one way Saver Award ticket in the United States and only 2,500 away for a one way ticket to Central America. I do not have any trips planned as of yet, but these miles definitely give me some flexibility.