Singapore Airlines Announces Changes to KrisFlyer Program

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Singapore Airlines, has announced five upcoming changes to its frequent flyer program, KrisFlyer. In an email to its members, Singapore outlined changes that will occur in the first quarter of 2019.  I have outlined the changes by the date effective.

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  • More upgrade options (effective immediately): upgrades from Economy Class to Business Class for flights with a Premium Economy Class cabin are available.  The number of miles required for an Economy to Business Class Upgrade will be the same for aircraft with or without a Premium Economy cabin.
  • Revised Singapore Airlines and SilkAir Upgrade Chart (January 24, 2019): Adjustments will be made to Award and Upgrade levels in First Class, Business Class and Premium Economy Class Existing Economy Class Saver Award and Advantage Award levels, as well as Economy Class to Premium Economy Class upgrades, will remain unchanged
  • More Convenience on Redemptions (January 31, 2019): Members will be able to view available redemption options across a seven-day window. Simply check the Flexible travel dates box during your redemption search to get an overview of the redemption availability and respective lowest redemption award levels, for flights three days before and after your selected date.
  • Discounted Redemptions for Last Minute Travel (February 15, 2019): KrisFlyer Spontaneous Escapes will be made a permanent program feature from February 2019. It offers significant discounts off regular redemption rates each month to selected destinations across the Singapore Airlines and SilkAir network, for travel the following month.
  • Certainty for Waitlisted Redemptions (second quarter 2019): Members will be informed of the outcome of the waitlist 14 days prior to the flight.  At least two weeks prior to the flight, all successful waitlist redemptions will be confirmed, and unsuccessful ones cancelled.  This change is aimed at removing the uncertainty of being on a redemption waitlist, and to give more time to make alternative travel plans should your waitlist not be successful.

Final Word
Singapore Airlines is one of my favorite ways to travel to Asia.  I do not particularly care for the changes to the Singapore Airlines and SilkAir Upgrade Charts.  It also makes me wonder about the future of making Star Alliance redemptions through KrisFlyer.  The game changer in this release is the 14 day confirmation of waitlisted reservations as it gives members a larger window to plan travel.

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