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Beginning September 19, Uber will ban any user of the ride sharing application that falls below a four star rating. In a press release dated September 5, 2018, Uber Australia and New Zealand stated that they want to foster a community of mutual respect.
This new program is scheduled to begin on September 19, 2018. At this point, riders who fall below the rating threshold will have access suspended, according to CNN Money, for six months (after a few warnings, of course). The suspension includes Uber Eats as well.
- Respect each other
- Give riders and drivers some personal space
- Safety first
- Children must be supervised
- Feedback makes us all better
How Riders Can Lose Access to Uber
- Damaging drivers’ or other passengers’ property
- Physical contact with the driver or fellow riders
- Unwanted contact with the driver or fellow passenger after the trip is over
- Breaking the local law while using Uber
- Rider behavior
How Drivers Can Lose Access to Uber
- Does Not Meet Star Ratings Requirement
- High Cancellation Rate
- Safety Violations
- Use of Drugs or Alcohol
- Non-Compliance with Road Rules
- Unsafe Driving
- Inaccurate Personal Information
I think that the guidelines are pretty straight forward and feel that this is necessary to keep both the rider and driver safe. To those of you with ratings hovering around four stars, you have a week to clean up your act or prepare to be banned for six months.