Review: United Club – Logan International Airport

Introduction: Whirlwind Trip to Asia
Review: American Airlines (A321) Economy Class Dallas to Charlotte
Review: American Airlines (A320) Economy Class Charlotte to Boston
Review: Holiday Inn Express and Suites – Boston Garden
Review: United Club – Logan International Airport
Review: United Airlines (777-200) Business Class Newark to Beijing
Review: Air China Business Class Lounge – Beijing International Airport
Review: BGS Premier Business Class Lounge – Beijing International Airport
Review: Singapore Airlines (777-300ER) Business Class Beijing to Singapore
Review: SilverKris Business Class Lounge – Singapore Changi Airport
Review: SilkAir (737-800) Business Class Singapore to Kuala Lumpur
Review: Renaissance Hotel – Kuala Lumpur
Out and About in Kuala Lumpur
Review: Plaza Premium Lounge – Kuala Lumpur
Review: SilkAir (A319) Economy Class Kuala Lumpur to Singapore
Review: JW Marriott Hotel – Singapore South Beach
Review: The Private Room – Singapore Changi Airport
Review: Singapore Airlines (A380-800) Suites Class Singapore to Beijing
Review: Air China First Class Lounge – Beijing International Airport
Review: United Airlines (777-300ER) Business Class Beijing to San Francisco
Review: American Express Centurion Lounge – San Francisco International Airport
Review: United Airlines (757-200) First Class San Francisco to Newark
Review: United Airlines Classified Restaurant – Newark Liberty International Airport
Review: Admirals Club – Logan International Airport

After a brief overnight stay in Boston, it was now time to continue my journey to Asia. I took a 25 minute Uber ride to Logan International Airport. I hustled to check-in where the following conversation occurred:

Agent: Will you be checking a bag?
Me: Um, I don’t really want to. Can you check it all the way to Malaysia?
Agent: I have your final destination as Beijing…
Me: That’s correct, but for United. I am flying Singapore Airlines (a Star Alliance partner) to Malaysia.
Agent: uh, sorry…can’t do it. You will have to pick up your bag in Beijing, if you check it.

This is where I made a terrible mistake. I decided to check my bag since I would be leaving the airport to explore Beijing anyway. Well, that did not work so well after my Chinese immigration ordeal.

I processed through security quickly due to my TSA Precheck. I have TSA Precheck from two sources: 1) active duty military and 2) from Global Entry (which I have thanks to the $100 credit from American Express). The United Club in Terminal B was a few minutes from the security checkpoint.

I was greeted by the agent with a warm ‘good morning’. I provided my boarding pass and was allowed to enter the lounge. On this particular occasion, I had access to the lounge because I was flying internationally in business class. If I were flying international in economy, I would still have access due to my United Platinum status. Before entering the lounge, I asked if I could take pictures. The agent responded that photos are not allowed, but with the advent of smartphones, it had become a hard policy to enforce.

The first thing that I noticed when entering the lounge was the amount of seating and overall available space.

United Club - Logan International Airport,Terminal B
United Club – Logan International Airport – Seating
United Club - Logan International Airport,Terminal B
United Club – Logan International Airport – seating
United Club - Logan International Airport,Terminal B
United Club – Logan International Airport – Seating

To the left was some fairly basic food options. This is where United Clubs could stand to improve, but for whatever reasons, they do not.

United Club - Logan International Airport,Terminal B
United Club – Logan International Airport – Drinks
United Club - Logan International Airport,Terminal B
United Club – Logan International Airport – Snacks

United Club - Logan International Airport,Terminal B

Slightly past that area was complimentary newspapers and a tv.

United Club - Logan International Airport,Terminal B
United Club – Logan International Airport

In the center of the lounge is the bar. The bar, much like the rest of the lounge, covered a lot of space, but was pretty bare.

United Club - Logan International Airport,Terminal B
United Club – Logan International Airport – Bar

To the right of the bar was another food station.

United Club - Logan International Airport,Terminal B
United Club – Logan International Airport – Snacks

I did not want to waste any more time in the lounge because it was quite boring. Before I left, I took the video below so that you can see exactly what I saw. Please draw conclusions for yourself.

I will not review the short flight to Newark because it was United’s standard regional first class product. After landing in Newark, I found my way to the pop up United Club near gate C124. All I can say is wow. The place was packed, so I headed to the gate.

United Club - Newark - Terminal C
United Club – Newark – Terminal C
United Club - Newark - Terminal C
United Club – Newark
United Club - Newark - Terminal C
United Club – Newark – Reading Material
United Club - Newark - Terminal C
United 777-300

Final Word

The United Clubs in Boston and Newark are severely lacking in terms of food and beverage options. This is vastly different than what I experienced at the United Polaris Lounge in Chicago a few years back. I would visit the lounge in Boston again, but only to get some work done…I will pass on the Newark pop up lounge.

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